A CRM set up around how you actually sell.
Zoho CRM or HubSpot configured for your process: every lead captured with its source, clear pipeline stages, reminders for follow-up and simple reports that marketing and sales both trust.
Request a free CRM review
Tell us how leads reach you and which CRM you use, if any. We will reply with where leads are being lost.
Signs you need this
Leads live in inboxes and spreadsheets
Enquiries from the website, WhatsApp and calls are copied around by hand.
Nobody knows the status of a deal
You have to ask someone to find out where an opportunity stands.
The team works around the CRM
The CRM exists, but data is incomplete and people keep their own lists.
You cannot tell which channel brings sales
Lead source is not recorded, so marketing spend cannot be judged by revenue.
Services within CRM.
Choose one area to start with, or combine them in one plan.
What's included.
The usual scope. After the free review we agree the exact work in writing, so you only pay for what you need.
Process mapping
How leads arrive, who handles them and what happens at each step.
CRM selection or review
Zoho, HubSpot or your current CRM, chosen based on process, team size and budget.
Pipeline and fields
Stages, required fields, lead sources and views designed for your sales process.
Lead capture
Website forms, landing pages and other sources connected to the CRM with source data.
Data import
Contacts and deals moved from spreadsheets or another CRM, with duplicates cleaned.
Dashboards and training
Simple reports for leads and pipeline, and short training for the team.
What you get.
Process map
Your lead-to-customer process on one page.
Configured CRM
Pipeline, fields, users and permissions set up.
Connected lead sources
Forms and other channels sending leads with source details.
Dashboards and guide
Reports for leads and pipeline, plus a short team guide.
How the work runs.
-
STAGE 01 Discovery
01 Map
We map how leads arrive, who handles them and where data is kept today, and review any current CRM.
Output: Process map -
STAGE 02 Foundation
02 Align
We agree the CRM, pipeline stages, required fields and lead sources that match how you sell.
Output: CRM design -
STAGE 03 Execution
03 Build
We set up the CRM, connect website forms and other sources, and import and clean your data.
Output: Working CRM -
STAGE 04 Iteration
04 Improve
We train the team, check data quality and dashboards, and fix whatever gets in the way of daily use.
Output: Dashboards and team guide
Start small or go all in.
Pricing depends on scope, so we agree it in writing after the free review. These are the three usual ways to start.
One-time audit
A full review of the area you choose, with a written, prioritised list of what to fix and why.
Best whenYou want clarity before committing to a bigger project.
Fixed-scope project
A defined piece of work, such as a new website, a CRM setup or an SEO foundation, with deliverables and timeline agreed in writing.
Best whenYou already know what needs to be built or fixed.
Ongoing support
Monthly work on SEO, content, campaigns or CRM, with regular reviews and reporting tied to enquiries and sales.
Best whenYou want a team that keeps improving results over time.
How this connects to the rest.
CRM works best when it shares the same plan and data as the rest of your marketing.
Is this a fit for you?
For teams that get enquiries and want every one handled properly.
Businesses moving from spreadsheets to a first CRM
You need a setup that fits how you work, without paying for features you will not use.
Teams with a CRM nobody uses properly
The CRM exists, but data is messy and the team does not trust it.
Companies switching CRMs
You are moving between tools and want data and process to come across cleanly.
Tools we work with
- [ Zoho CRM ]
- [ HubSpot CRM ]
- [ Zoho Forms ]
- [ Make.com ]
- [ Zapier ]
- [ Google Workspace ]
- [ WhatsApp Business ]
Related guides and free tools
Questions about CRM.
01 Zoho or HubSpot: which is better for us?
Both are good. HubSpot is easy to adopt and strong for marketing. Zoho is flexible and cost-effective as you grow. We recommend based on your process, team and budget, and work with what you already have where it makes sense.
02 Can we start on a free plan?
Often yes. Free plans of Zoho CRM and HubSpot are enough for many small teams to capture and follow up leads properly. Upgrade only when a specific feature is needed.
03 Can you move our existing data?
Yes. We import contacts and deals from spreadsheets or another CRM, clean duplicates and map fields before go-live.
04 How do we get the team to use it?
Keep it simple, make it match how people already work, and show them what they get from it. We include short training and a written guide.
05 Who owns the CRM account?
You do. Everything is set up in your account and documented.
Ready to make sure every lead is followed up?
Tell us how enquiries reach you today. We will reply with where leads are slipping and what to fix first.